Wilsonart International, Inc.
Privacy Policy
©2007 Wilsonart International, Inc. All Rights Reserved.
1. We at Wilsonart International, Inc. take your privacy very seriously. You can access the majority of our website without providing any personally identifiable information. We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.
2. We differentiate between:
a) Anonymous Information - information that cannot be linked with any particular person. Each time a user browses our web site the browser provides certain information, such as the type and version of the browser, the Internet Protocol (IP) address assigned to your computer, and the type and version of your operating system. Our Internet server also tracks the dates and times of visits, lengths of visits, resources accessed, and other non-personal information associated with the visit. Anonymous information is valuable to us as it helps us determine what features are used or not used, where we need to make changes or improvements, and other information to make our web site better for our customers.
b) Personally Identifiable Information - information that can be linked to a particular person. Each time a user orders a sample or product offered over this website, a name and address must be provided in order for us to fulfill the request. We also may ask that the user provide a name, phone number and/or email address, company name (if applicable), and fax number (if applicable). The information we request is optional, but we may not be able to fulfill your request without it.
c) Note about cookies: Although cookies and the information they provide are considered anonymous information, we do not use persistent cookies to track browsing through our site.
3. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information.
4. Our site uses non-persistent (temporary) cookies to keep track of your shopping cart.
5. This site contains links to other sites. Wilsonart International, Inc. is not responsible for the privacy practices or the content of such other Web sites.
6. Our site uses an order form for customers to request information, products, and services.
a) We collect user's contact information (like their name, postal address, and e-mail address). Contact information from the order form may be forwarded to our partners in order to fulfill your request in an expeditious manner. We may use the contact information to send information about our company, or promotional material from some of our partners to our customers.
b) The customer's contact information is used to contact the user when necessary. Users may opt-out of being contacted by a sales representative; see the choice/opt-out section below.
c) We collect demographic and profile data at our site.
7. Our on-line surveys ask users for contact information (like their name, company name, postal address, and e-mail address).
a) The customer's contact information is used to contact the user when necessary.
b) Demographic and profile data are also collected at our site.
c) We do not sell contact information to anyone.
8. Security: This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use industry standard security hardware and software and rely on essential security practices to assure the safety of any data you provide us.SPECIAL NOTE ABOUT CREDIT CARD INFORMATION: Users who purchase items through our web site will be required to provide credit card information in order for us to process payment. Once the credit card transaction has been approved, we will not store any credit card information on any of our systems. You are responsible for providing accurate information for all your activities on our site.
9. Choice/Opt-Out: At the point where we request information about the user, our site provides users the opportunity to opt-out of receiving communications from our partners and us. This site gives users the following options for removing their information from our database in order to not receive future communications or to no longer receive our service. You may:
a) send e-mail to wilsonart@mktalt.com;
b) send mail to the following postal address: Wilsonart International, Inc., P.O. Box 6110, Temple, TX 76503-6110, Attn: Flooring; or
c) call the following telephone number: 1-800-435-9109.10. Correcting and Updating User Data: This site gives users the following options for changing and modifying information previously provided:
a) send e-mail to wilsonart@mktalt.com;
b) send mail to the following postal address: Wilsonart International, Inc., P.O. Box 6110, Temple, TX 76503-6110, Attn: Flooring; or
c) call the following telephone number: 1-800-435-9109.
11. Contacting the Web Site: If you have any questions about this privacy statement, the practices of this site, your dealings with this Web site of if you are aware of any infringed copyrighted work being uploaded, posted, copied or otherwise provided on this site, you may:
a) send e-mail to wilsonart@mktalt.com;
b) send mail to the following postal address: Wilsonart International, Inc., PO Box 6110, Temple, TX 76503-6110, Attn: Webmaster; or
c) call the following telephone number: 1-800-435-9109.
Marketing Alternatives Inc. located at 21925 Field Parkway, Suite 200, Deer Park, Illinois 60010 is the online and offline service provider for WF’s web site including its online credit card transactions and order fulfillment.
12. Wilsonart will comply with applicable law regarding privacy rights in all material respects, and will review and update this policy from time to time as deemed appropriate without notice. Further, nothing in this policy is intended to alter or modify any current internal policies or practices of Wilsonart with respect to its current, former or prospective employees.